Untitled Document
  • Answer your telephone calls in a friendly, professional manner
  • Answer your caller's basic sales questions, taking phone orders, appointment, booking and reservation.
  • Provide callers with vital information such as descriptions of your services, directions to your office and maybe a rough estimates.
  • Promptly relay messages to you
  • and many many more - works that you would expect from your top notch on-site receptionist.
button

 


There's nobody quite like us.

We offer more than receptionist service

We can grow with your business.

We can customize our receptionist service to suits your business.

 

We're a team of smart, dependable, personable, off-site receptionists providing companies of all types and sizes throughout Australia and New Zealand a richer, more customized experience. Our service includes call answering, managing and tracking pre-sales inquiries, taking order, reservation, bookings and appointment, out going calls, diary management and many more. Our HQ is located on Little Collins St in Melbourne city and our friendly, courteous, and professional receptionist works from homes around Melbourne. This is one reason why we can afford to bring you our service so gracefully yet cheap. All our receptionists are carefully trained before they attend your calls and most importantly, we only choose candidates who shows they have abundance of love when dealing with guest / your callers. All great customer service starts from the soul of the company and a wonderful work culture.

We get to know your business, so you can trust us with your business. We do everything you'd expect a great receptionist to do except we're off-site. Basically, we work for you, just not in your office. Your callers can't tell the difference.


We've combined innovative technology with a talented team of professional receptionists. Carefully selected staff members (averaging over seven years of administrative assistance experience) utilize software integrated with our phone system to instantly identify your instructions and assist your caller in the way you want us to. Ria service is a truly born in Melbourne service - Friendly, Helpful, Gracious, Personal, Colorful and dependable.


Not every company or busy professional can afford to hire an on-site assistant. Some businesses don't operate in a traditional office setting. But almost everyone will agree that missed telephone calls equal missed opportunities.

Most alternatives, however, are less than desirable. Answering services can sound impersonal and their staff perform only the simplest tasks. When an estimated 60% of all consumers become angry or frustrated using an automated telephone, machines are simply out of the question.

With Receptionist.net.au, you can enjoy all the benefits a professional receptionist provides for a fraction of the price of an on-site employee.

Not only can we reduce your business costs, we can actually improve your bottom line. With a team of receptionists always available, we never take a lunch break or a vacation. We don't get sick or arrive late. We never miss a phone call, and you never miss an opportunity for new business.

Secondly you don't have to worry about:
Annual Leave, Long Service Leave, Sick Leave, Family Leave, Superannuation, Payroll Tax, Termination / Redundancy, Training / 'Handover' time, Dedicated accommodation and equipment (phones, PCs, fax machines, printers, etc), Maintenance of equipment for staff, Recruitment costs (including advertising for staff), Mandatory rest breaks, lunch breaks, or the costs of interruptions, The myriad legislative and safety requirements of having staff working on your premises.

How do I get started? >

LiveChat